Handling Time (Business Days)*
In-stock orders typically ship within 2-5 days.
Delivery Time (Business Days)*
1) Weekends and holidays above countries may delay those procedures.
2) We will send a shipping confirmation email to the email address attached to the order once the order has shipped.
3) The estimated delivery time on www.usaoutdoorsports.com is only for reference.
Shipping Countries and Regions**
Currently, our shipping is only to the United States. Please find out where we can ship by selecting the country in the countries list on the header of the website or at the product details pages. If your wish to ship to any country or region which we do not list, please contact us at the USA Outdoor Sports machines.com for special shipping inquiry.
1) As we ship FedEx/DHL/UPS or other similar carriers for electric bikes or bikes, we DO NOT ship to PO BOXES or APO.
2) Residents of AK, HI and PR from the USA will be reached for double order confirmation carried out by our Service Team, which may cause extra shipping fees or order cancellations.
In most cases, you will receive items or orders at your last payment paid to us. It is the customer's responsibility to pay the import and customs duties and fees that are incurred because of the international shipment (Except shipping from above warehouses to a domestic or single marketplace), the customer is also responsible for ensuring they comply with all of their local/state/federal regulations concerning the import and use of electric bicycles or bicycles, and other equipment.
Changes of Shipping
Any changes that the customer makes regarding shipping once we shipped the item, including but not limited to changing the address, putting an order on hold, or updating shipping settings/preferences, surrender the option for replacement items and/or refunds if any issues occur.
Please note, we are not responsible for any lost, stolen, or damaged items due to any parcel service fault.
You will pay for your own shipping costs for returning your item. Shipping costs are non refundable. If you are shipping an item over $100, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
PayPal Shipping Address
If PayPal processes your payment, please note that we only ship to the confirmed address provided by PayPal. Before you pay, please make sure your address in PayPal matches the address you would like us to ship to. (If some countries and regions we can not ship to, we will also inform you accordingly by email after your purchase.)
E-Bike Street Legality
Under the United States' Federal Electric Bike Regulations, our e-bikes are street legal, and because of this are viewed as bicycles, not motorized vehicles. PLEASE NOTE, it is important for you to check your state, county, and local laws to ensure that you are riding legally and safely. For Other Countries and regions, as laws and regulations differ between countries, we ask that you check your local laws to make sure you are riding legally and safely. We are happy to provide help with registering your e-bike when required.
We accept most cryptocurrencies. For official conversion rate, please check with customer service before making an online purchase.
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